Switch-Mode offers a comprehensive suite of VoIP products and services designed to meet the diverse communication needs of businesses. Whether you’re looking for a fully integrated communication system or specific services to improve efficiency and reduce costs, we have you covered.
1. VoIP Phone Systems Our VoIP phone systems provide businesses with high-quality voice calls over the internet. Our systems are scalable and customizable to fit the needs of any organization, from small businesses to large enterprises. Enjoy features like:
- Call forwarding and voicemail
- Auto-attendants and IVR (Interactive Voice Response)
- Mobile and remote extensions
- Call recording and analytics
- Voicemail-to-email integration
2. Hosted PBX Solutions Switch-Mode’s hosted PBX (Private Branch Exchange) service allows you to have a business phone system without the need for expensive on-site hardware. This cloud-based solution offers:
- Flexible extensions and call management
- Real-time monitoring and reporting
- Seamless integration with CRM and other business applications
- Reduced setup and maintenance costs
3. SIP Trunking Our SIP trunking service allows businesses to connect their existing PBX systems to the internet, providing a cost-effective way to manage voice communications. Benefits include:
- Reduced calling costs with local and international dialing
- High-definition voice quality
- Easy scalability as your business grows
- Seamless integration with existing phone systems
4. Virtual Numbers & Call Forwarding Switch-Mode offers virtual phone numbers in various regions, enabling businesses to establish a local presence globally. Our call forwarding feature ensures that calls are directed to the right destination, no matter where you are. Features include:
- Local, national, and toll-free numbers
- Call forwarding to multiple devices
- Time-of-day routing
5. Unified Communications (UC) Solutions Our unified communications platform integrates voice, video, messaging, and conferencing into one seamless service, allowing your team to communicate more effectively and collaborate in real time. Benefits include:
- Video conferencing and screen sharing
- Instant messaging and team chats
- Cloud-based document sharing
- Remote and mobile capabilities
6. Call Center Solutions For businesses with customer service teams or sales departments, our call center solutions provide advanced tools for managing inbound and outbound calls efficiently. Features include:
- Call queuing and routing
- Real-time reporting and analytics
- Integration with CRM systems
- Customizable agent dashboards
7. International Calling With Switch-Mode, businesses can take advantage of affordable international calling solutions that offer high-quality voice services for global communications. Enjoy:
- Low rates on international calls
- Reliable, clear connections
- Global coverage to reach customers and partners worldwide
8. Managed Services & Support Our managed services ensure that your communication systems run smoothly, backed by proactive monitoring and expert support. We offer:
- 24/7 technical support
- System updates and security patches
- Customized solutions based on business needs
- Ongoing training and consultation